IT & Support Skills
IT & Support roles cover the systems, infrastructure, and helpdesk functions that keep organizations running, spanning system and network administration, hardware, and IT systems management. Across 12 remote jobs on Dev Remotely, Hardware leads demand with 3 openings, followed by MSP and Ticketing work with 2 each. Additional skills like Cisco, Microsoft 365, CIAM, and general IT systems round out opportunities for support and infrastructure professionals.
IT Security
122 open jobs
IT security covers the practices and tools used to protect systems, networks, and data from unauthorized access and cyber threats. Employers rely on security professionals to safeguard infrastructure and ensure compliance.
Hardware
115 open jobs
Hardware skills involve working with physical computing components such as servers, devices, and peripherals, including installation, troubleshooting, and maintenance. Employers need hardware expertise to keep infrastructure and equipment running reliably.
Troubleshooting
43 open jobs
Troubleshooting is the ability to systematically diagnose and resolve technical problems across systems, software, and hardware. Employers value it for minimizing downtime and quickly restoring service.
System and Network Administration
13 open jobs
System and network administration covers configuring, maintaining, and securing servers and network infrastructure. Employers rely on these skills to keep IT operations running smoothly.
MSP
11 open jobs
MSP (Managed Service Provider) experience involves delivering outsourced IT services such as monitoring, support, and infrastructure management for client organizations. Employers value MSP skills for scaling technical support and maintaining client systems.
Cisco
10 open jobs
Cisco technologies power much of the world's networking infrastructure, including routers, switches, and security appliances. Skills here are valued for designing and maintaining reliable networks.
IT Systems
10 open jobs
IT systems knowledge covers the design, configuration, and maintenance of an organization's computing infrastructure and software services. Employers rely on this expertise to keep business technology stable, secure, and efficient.
Ticketing
8 open jobs
Ticketing involves managing support requests through systems that track, prioritize, and resolve issues. Employers value it for organized, responsive customer and IT support.
IT Operations
5 open jobs
IT Operations covers the management of infrastructure, systems, and services that keep an organization's technology running reliably. Employers value it for ensuring uptime, monitoring, and incident response.
IT Management Framework
3 open jobs
IT management frameworks such as ITIL and COBIT provide structured best practices for delivering and governing IT services. Employers rely on them to standardize operations and improve service quality.
CIAM
2 open jobs
CIAM (Customer Identity and Access Management) manages secure authentication, authorization, and identity for external users. It's valued for balancing security with seamless customer experiences.
Applications Administration
1 open job
Applications Administration involves installing, configuring, maintaining, and supporting enterprise software applications to ensure reliable performance and availability. Employers value this skill to keep business-critical systems running smoothly and to support end users effectively.
Technical Support
1 open job
Diagnosing and resolving technical issues for customers and internal users across products and systems. Employers value it for maintaining reliability and customer satisfaction.
Microsoft Intune
1 open job
Microsoft Intune is a cloud-based endpoint management service for securing and managing devices and apps. Employers value it for deploying policies, mobile device management, and enterprise security.
Product Support
1 open job
Product Support involves helping customers troubleshoot and effectively use a company's products, resolving issues and relaying feedback to teams. Employers value it for driving customer satisfaction and retention.
Support & Training
1 open job
Support & Training covers helping users adopt and troubleshoot systems while delivering instruction and documentation. Employers value it to boost user success and reduce operational friction.
Solaris
1 open job
Solaris is a Unix-based operating system developed by Sun Microsystems and now maintained by Oracle, valued for enterprise-grade reliability and scalability. Employers seek Solaris skills for administering legacy and mission-critical server environments.
Conversational Cloud
1 open job
A messaging and conversational-AI platform used to build customer engagement and chatbot experiences across digital channels. Valued for scaling automated and human-assisted customer support.
Systems Management
1 open job
Systems Management involves administering, monitoring, and maintaining IT systems and infrastructure to ensure availability and performance. Employers value it for keeping enterprise environments stable and secure.
CyberArk
1 open job
CyberArk is a privileged access management platform that secures and monitors credentials, secrets, and sensitive accounts. Employers value expertise in CyberArk for protecting critical systems against identity-based threats.
Customer Success Engineering
1 open job
Customer success engineering blends technical expertise with account management to onboard, support, and retain customers using a product. Employers value it for reducing churn and driving product adoption through hands-on technical guidance.