Remote Dev Jobs
138 jobs available
FastlyRemote5d ago
Headquarters: United Kingdom (Remote) Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Senior SRE - Networks Fastly’s Technical Operations (TechOps) team is responsible for building & operating the infrastructure that powers the Fastly Edge Cloud Platform. We oversee an extensive global network that spans 6 continents with over 100 points of presence and 578 Tbps of connected capacity. Our platform serves a significant portion of the content delivered to internet consumers across the planet, with customers ranging from online media streaming services to e-commerce, to open source projects, nonprofits and more. We take this responsibility seriously! We’re looking for an experienced SRE with strong focus on Networks, SRE principals and knowledge of the internet who can bring engineering best practices, operational rigour, and automation skills to help craft the future of Fastly’s network and directly contribute to making the internet better. What You'll Do: Build, operate, and maintain the continually growing global network footprint of Fastly’s Edge Cloud Platform. Response to significant traffic incidents and lead network incidents, resolving edge cases and failure scenarios with your expertise in IP routing, particularly BGP. Write code that is performant, maintainable, clear, and concise and contribute to code reviews, improving the codebase and other team processes Partner in the development an
SunRay Enterprise Inc · 🇺🇸 United StatesRemote1w ago
Hello Professional , Hope you are doing well We have immediate positions of below roles, If you are interested please share your updated resume at Role: Azure DevOps Senior Technical Consultant Location: Remote Only W2 Mandatory skills - Terraform, Azure, GitHub workflows / GitHub Actions Key Responsibilities: Required Skills and Attributes 3 years of experience with Terraform, specifically building and maintaining reusable Terraform modules 2 years of experience with Azure in cloud deployment …
GleanRemote1w ago
Headquarters: Remote - US About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft
GleanRemote1w ago
Headquarters: Remote - US About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft
ExpelRemote1w ago
Headquarters: Remote Are you a detection engineer who wants to bring real depth of expertise into a new and growing function and use it to deliver security excellence to customers? Expel's professional services practice is just getting started, and we're looking for the technical expert who'll deliver the work that gets customers ready to thrive under our co-managed SIEM model. You'll bring hands-on skill to a team that's finding its stride, help it grow, and have a real runway to grow into a lead yourself. Here's the work. Customers come to us with SIEMs that should be surfacing threats but are instead consuming their teams: ingestion costs climbing year over year, engineers buried in alert noise and broken pipelines, and detection blind spots leaving real gaps. You're the engineer who turns that around: authoring and tuning detection content that satisfies real security use cases, closing coverage gaps, migrating detection logic off legacy platforms, and helping optimize what customers ingest and pay for, so their SIEM becomes a force multiplier again, not a management burden. And because this function evolves right alongside our customers and the market, the work won't stand still. Expect it to grow into deeper integrations, automated and AI-assisted tooling, and security strategies our customers need next. What Expel can do for you Give you a ground-floor seat in a new professional services function, where your expertise directly shapes the quality of what we deliver to customers Provide real runway for professional development as the function grows Put you on complex, high-stakes detection and SIEM problems across a wide range of customer environments Let you work across leading SIEM platforms, including Splunk, Microsoft Sentinel, and CrowdStrike NG SIEM, plus emerging AI-assisted tooling Give you visibility and partnership across the organization, including Sales, Detection Engineering, our SOC, and Customer Success Accelerate your career by letting you own m
ToptalRemote2w ago
Headquarters: 📌 Summary We are seeking a hands-on, execution-focused Senior Automation & AI Systems Developer (UiPath & Power Platform) to build, scale, and maintain enterprise automations across our client's regional operations. In this role, you will own the end-to-end development lifecycle for production-grade bots on a mature estate, while actively expanding into cutting-edge AI-assisted and agentic automation patterns. This position balances rigorous build and production support work on a high-volume platform with a genuine, applied pathway into modern AI engineering. Working across UiPath, Microsoft Power Platform, Anthropic Claude, and REST APIs, you will build complex bot architectures, integrate language models, and construct resilient, multi-system workflows. 🏢 General Information (About the Client) Our client operates a mature, enterprise-scale Center of Excellence (CoE) running a robust production estate—executing over 19,000 monthly jobs across 125+ unattended production robots and 200+ active automations. Operating within a modern tech environment utilizing UiPath, Power Platform, Anthropic Claude, ServiceNow, Bitbucket, and Azure DevOps, they are actively advancing from traditional UI-level RPA into agentic automation patterns. They foster a disciplined, engineering-first culture that prioritizes reusable code libraries, structured exception handling, robust CI/CD practices, and strict compliance-ready documentation. Tasks and Deliverables Production Automation Development: Design, develop, test, and deploy resilient, production-grade automations primarily on UiPath across core business lines. Complex Architecture Engineering: Build and maintain advanced bot architectures incorporating multi-system integrations, structured exception handling, retry logic, and automated recovery patterns. AI & Agentic Service Composition: Integrate AI capabilities directly into automation workflows, utilizing Anthropic Claude, Document Understanding, classification m
Customer.ioRemote2w ago
Headquarters: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Nick Guardino, Senior Director of Marketing Ops at Customer.io , and I'm looking for a GTM AI Engineer to help take our AI agents from scrappy prototypes to production-grade systems our GTM teams can depend on. Over the last 3.5 months, our GTM AI team has built 11 agents now running in production, serving 120 active users and roughly 25,000 tool calls a day — all through custom CLIs that work, but weren't built to scale. We believe businesses can run leaner and go further when they deploy AI agents well, and we're figuring out that motion in real time. This role owns the scale and reliability layer so the rest of the team can keep building. What we value Craft over quick wins — energized by making things robust, not just making them work. A point of view — we want someone who asks "why did you build it that way?" and has a specific answer for what to do instead. Comfortable being wrong — you try things fast, and you course-correct just as fast. AI-native by default — you'd rather direct Claude to write and QA code than write it by hand. What you'll do Alpha-to-production ownership — take newly built agents from working v1 to production-ready: write evals, harden prompts and tool definitions, and refactor prototype scaffolding into clean, production-quality code. Observability & stability — instrument tracing, logging, and monitoring across the agent fleet so we catch regressions before our 120+ GTM users do. Deployment & infrastructure — stand up and maintain the pipelines that get agents into users' hands without surprises, owning environment parity and release hy
Conch Technologies Inc · 🇺🇸 United StatesRemote3w ago
Hi Backend Developer Location: Full remote Duration: 12 Months Contract Technologies You'll Work With Node.js, TypeScript, Microsoft Azure, Azure Kubernetes Service (AKS), Azure Service Bus, Azure Functions, Cosmos DB, REST APIs, Docker, Kubernetes, Helm, GitHub Actions, OpenTelemetry, Dynatrace Required Qualifications 6 years of professional software engineering experience building backend applications. Strong recent production experience with Node.js and TypeScript, including asynchronous pat…
Genesis10 · 🇺🇸 United StatesRemote3w ago
Genesis10 is currently seeking a Full Stack .NET Developer for a contract position with a Regional Financial Institution located in Milwaukee, WI. This is a contract opportunity. This position is 100% remote. Compensation: Up to $45.00 per hour, W2, based on qualifications Position Overview: This role involves full stack development using the .NET framework, with a focus on AWS cloud services and DevOps practices utilizing GitHub. Technical Requirements: .NET AWS DevOps (GitHub) Only candidates…
PRIMUS Global Services Inc. · 🇺🇸 United StatesRemote3w ago
Cloud DevOps Engineer, Remote We have an immediate need for an experienced Cloud DevOps Engineer with strong expertise in DevSecOps, CI/CD pipeline development, cloud automation, and infrastructure as code to design, develop, and implement secure and scalable cloud deployment solutions. This is a remote position for a candidate with deep experience in Harness, GitHub Actions, CI/CD Pipelines, YAML, AWS or Azure, Kubernetes, OpenShift, Artifactory, Helm Charts, Ansible, Terraform, Packer, Jenkin…
SurRemote3w ago
Headquarters: Mexico City, Mexico City, Mexico As the Full-stack Developer you will help lead the charge of the mission to turn big ideas into blazing realities. In this role, you won’t just write code, you’ll shape dreams, building custom apps that delight clients and advancing the AI tools that power magic. We’re searching for a curious learner, a bold challenger, and a collaborative spirit. Responsibilities: Designing and implementing AI internal tools to supercharge our processes and take the quality of our projects to new heights. Creating and maintaining REST APIs written in Python, Django, and Django Rest Framework Building and maintaining components in JavaScript and NextJS / React. Writing and maintaining unit and integration tests to ensure the quality of deliverables that turn clients into superfans. Implementing secure, robust, scalable, and maintainable solutions. Collaborating with Product, other developers, and teams to meet challenging goals. Contributing to the company's culture and vision. C1 English or equivalent 3+ years of experience developing applications with React; experience with NextJS is a plus. 3+ years of experience developing backend applications with Python; ideally using Django Rest. Hands-on experience with Docker, Docker Compose, and infrastructure as code solutions like Terraform. Hands-on experience with cloud services; ideally with AWS. Hands-on experience creating and maintaining unit and integration tests. Hands-on experience with Git and GitHub to contribute effectively to our projects. A curious mindset with a passion for learning and using new technologies. Natural leadership skills and a drive to win and learn quickly, both as an individual and as part of a team. Preferred Qualifications Experience working with high-growth startups. Experience building products using LLMs or LLM-based agents. Ideally using Langchain. Experience training AI models: building, cleaning datasets, setting up training pipelines, and evaluation b
Zenara HealthRemote3w ago
Headquarters: India About the Company Zenara Health is a mental healthcare organization driven by technology, aiming to improve the accessibility and quality of mental wellness services. By integrating AI-driven platforms with professional clinical care, we deliver personalized and effective mental health solutions, creating a smooth digital experience for both patients and providers. We operate as a startup, distinct from a mere department. Why This Role Exists This position serves as the company's foremost line of defense. You will operate under the assumption that systems are constantly under threat, crafting infrastructure that is resilient, auditable, and inherently secure. You will be the most risk-aware individual in the startup — and that’s exactly what we require. While others concentrate on feature rollout, you will prioritize the security of patient data, regulatory compliance, and system integrity. About the Role If your understanding of DevOps is limited to "I occasionally execute kubectl apply," this position is likely not for you. This role is not suited for those who prioritize speed over safety or view security as an afterthought to be addressed later. At Zenara, safeguarding patient data and maintaining system integrity takes precedence over rapid deployment. Our team is in the process of developing a platform that manages clinical data, operates AI workflows, and processes insurance billing — all within a HIPAA-regulated environment catering to real psychiatric practices. Our infrastructure is operational; however, we lack an individual who will take ownership with a security-first perspective. We currently do not have a dedicated CI/CD owner, a comprehensive security posture, or monitoring that extends beyond simple uptime checks. If HIPAA auditors were to arrive tomorrow, we could withstand the scrutiny — but it wouldn’t be a pleasant experience. You will be responsible for Zenara’s infrastructure, security posture, and compliance engineering —
Proxify ABRemote4w ago
Headquarters: Sweden URL: http://career.proxify.io The Role: We are looking for a Senior Shopify Developer for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products and growth features. What we are looking for: 3+ years of dedicated experience architecting and scaling Shopify Plus stores, including advanced theme development using Shopify CLI, Liquid, and Online Store 2.0 JSON templates. 5+ years of core web development experience using modern JavaScript (ES6+), TypeScript, and React.js. Expertise in building responsive, accessible, and ultra-fast user interfaces without relying on excessive app code injections. Hands-on experience developing with Shopify Storefront API and Admin API (GraphQL and REST). Experience with headless e-commerce architectures using Hydrogen / Remix or Next.js is a significant advantage. Proven ability to build custom apps and extensions utilizing Shopify Functions (custom discount, shipping, and payment logic) and Checkout Extensibility. Mastery of site speed optimization (Core Web Vitals, asset minification, lazy loading) and A/B testing implementation (e.g., VWO, Optimizely) to continuously boost store conversion rates. Experience setting up reliable data pipelines between Shopify and external systems like ERPs (Netsuite, SAP), CRMs (HubSpot, Salesforce), and Subscription platforms (Recharge, Skio). Nice-to-have: Experience migrating legacy Shopify stores from vintage Liquid templates to Online Store 2.0 or Headless solutions. Experience building public or private Shopify Apps using Node.js / Remix / GraphQL. Familiarity with internationalization (Shopify Markets), multi-currency, and localization setups. Responsibilities: Architect and maintain pixel-perfect, mobile-first Shopify themes, utilizing modular Liquid components, custom sections, and metafields. Build custom Theme App Extensions and Shopify Functions to solve complex bu
ShopifyProxify ABRemote4w ago
Headquarters: Sweden URL: http://career.proxify.io The Role: We are looking for a Senior Adobe Commerce Developer to architect and build enterprise-grade e-commerce experiences for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products and growth features. What we are looking for: 5+ years of deep experience with Magento 2 / Adobe Commerce (including B2B and Cloud editions). Proficiency in PHP 8.x, MySQL, and specialized search technologies like OpenSearch/Elasticsearch or Adobe Live Search. Expert knowledge of GraphQL, REST APIs, and building decoupled commerce experiences. Strong experience with Tailwind CSS, Alpine.js (for Hyvä), or React (for PWA Studio). Familiarity with Adobe Commerce Cloud (ECE), Docker, and CI/CD pipelines (GitHub Actions/Bitbucket Pipelines). Adobe Certified Professional/Expert/Master (Developer) is a significant plus. Intermediate-advanced English level. Located in CET timezone (+/- 3 hours), we are unable to consider applications from candidates in other time zones. Responsibilities: Design and implement scalable, secure, and high-performance Adobe Commerce solutions (Cloud and On-premise). Lead the shift from core overrides to out-of-process extensibility using Adobe App Builder and API-first methodologies. Optimize backend performance, SQL queries, and caching strategies (Redis, Varnish, Fastly) to handle massive traffic surges. Develop and maintain cutting-edge frontends using Hyvä, PWA Studio, or traditional Luma, ensuring a top-tier Core Web Vitals score. Build and manage complex integrations with third-party ERP, CRM, and PIM systems via Adobe I/O Events and RabbitMQ. Conduct rigorous code reviews, mentor mid-level developers, and maintain high standards for TDD and automated testing. What we offer: Get paid, not played No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options. Predictable proj
Proxify ABRemote4w ago
Headquarters: Sweden URL: http://career.proxify.io The Role: We are seeking a Senior Ruby on Rails Developer who treats software engineering as an art form and a discipline. In this role, you will lead the development and scaling of highly responsive, business-critical web applications. You won't just build features; you will optimize system architectures, manage complex domain models, and champion engineering practices that keep codebases sustainable over long lifecycles. We look for developers who understand the core principles of software craftsmanship and can leverage modern technologies—like AI development workflows—to compress delivery timelines without compromising code quality. If you are an active contributor to the broader tech community and are obsessed with writing clean, expressive Ruby, you will thrive here. What we are looking for: 5+ years of production experience writing object-oriented Ruby and scaling robust Rails applications. Strong command over architectural patterns, domain-driven design, data modeling, concurrency, caching strategies, and API security protocols. You value automated testing (RSpec/Minitest) as a critical design tool. Proven ability to integrate AI development tools (such as GitHub Copilot, Cursor, or specialized LLM agents) into your daily engineering workflow. We value engineers who use AI to accelerate boilerplate writing, refactoring, and test generation, while maintaining the critical eye needed to debug and validate the outputs. A history of interacting with or contributing directly to the open-source community—whether that means maintaining custom gems, submitting PRs to public repositories, or actively contributing to the Rails ecosystem. Hands-on experience optimizing PostgreSQL databases, managing background processing via Sidekiq, and deploying containers with Docker into cloud native environments (AWS/GCP/Heroku). Located in CET timezone (+/- 3 hours), we are unable to consider applications from candidates in other
Innovative IT Solutions Inc · 🇺🇸 United StatesRemote1mo ago
Key Skills: Strong Java, Spring Boot, and Microservices experience Strong React and modern UI development Hands-on Python development Experience with Hadoop / Big Data Strong Node.js experience Experience with Drools / Business Rules Engine Strong experience with AI/GenAI tools and AI-driven development Hands-on experience with tools such as Claude Code, GitHub Copilot , or similar AI coding/development platforms Experience integrating AI capabilities into enterprise applications is highly pref…
MemberSpaceRemote1mo ago
Headquarters: Hoboken, NJ URL: https://www.memberspace.com/ MemberSpace is a SaaS that enables any website to become a membership business. We are a bootstrapped, profitable company that has been around for over 10 years. Our 10-person team is 100% remote, and we pride ourselves on being a low-stress and calm company with very few meetings. ✨ The Role We are looking for a full-time Senior React Developer to work on major aspects of our product’s user experience and front-end architecture. You will spend most of your time solving problems with code, but you’ll also be expected to think strategically about the product, understand customer needs, and contribute to the bigger goals of the business. All members of the team are encouraged to think about the strategic direction of the product, present their own ideas, and push back on others’ ideas in a respectful way. Our development process is loosely inspired by 37 Signal's Shape Up. We work in focused cycles where the goal is to ship something simple, lovable, and complete that feels high quality and genuinely useful to customers. Before each cycle, our Product Team shapes the work with feedback from everyone in the company. Then we take things week by week - watching scope carefully, cutting where needed, and staying focused on shipping. After each cycle, we use a cooldown period to fix high-priority issues, maintain and modernize the code, and ship smaller customer-facing improvements. You will own your front-end features and bug fixes from start to completion, including technical planning, implementation, testing, code review, and deployment to our staging and production pipelines. This often involves collaborating with various team members across the company. ✨ Key Responsibilities Build and maintain major parts of the MemberSpace user interface using React, TypeScript, and modern front-end tooling. Collaborate with Rails developers to design and integrate with APIs. Maintain and improve our front-end codebase. Cre
PRIMUS Global Services Inc. · 🇺🇸 United StatesRemote1mo ago
Cloud Automation Site Reliability Engineer, Remote We have an immediate need for a Cloud Automation Site Reliability Engineer (SRE) with strong experience in cloud operations, infrastructure automation, DevOps, and site reliability engineering . This is a remote position within the US or onsite in Wichita, KS, with hands-on experience in AWS, Azure, Kubernetes, Terraform, Infrastructure as Code (IaC), CI/CD pipelines, Azure DevOps, Jenkins, GitHub Actions, GitLab CI/CD, GitOps practices, ArgoCD…
ToptalRemote1mo ago
Headquarters: Remote URL: https://www.toptal.com/ About the Role We're looking for a DevOps Engineer to design, build, and maintain secure, scalable cloud environments for a growing organization expanding its cloud capabilities. You'll take ownership of infrastructure-as-code practices, deployment automation, and environment stability across development, staging, and production — working closely with engineering teams to keep everything running smoothly, securely, and cost-effectively. This is a hands-on opportunity to shape core cloud infrastructure with direct, visible impact on engineering velocity and platform reliability. What You'll Do Design, build, and maintain scalable cloud infrastructure using Terraform and AWS Automate deployment processes and optimize existing CI/CD pipelines Collaborate with development teams to provision, configure, and troubleshoot development, staging, and production environments Monitor infrastructure performance, manage access and security policies, and implement cloud cost optimization best practices What You Bring Strong hands-on experience with AWS core services, including EC2, S3, VPC, IAM, RDS, and EKS/ECS Deep expertise in Infrastructure as Code using Terraform Proficiency with CI/CD tools such as GitHub Actions, GitLab CI, or Jenkins Solid experience with containerization technologies, including Docker and Kubernetes Familiarity with scripting languages such as Bash or Python for operational automation Understanding of networking, security best practices, and monitoring tools such as Datadog, Prometheus, or Grafana Nice to Have Experience supporting multiple engineering teams across parallel environments Background in cost optimization or FinOps practices for cloud infrastructure Exposure to compliance or security frameworks relevant to cloud environments (e.g., SOC 2, HIPAA) To apply: https://weworkremotely.com/remote-jobs/toptal-devops-engineer-python
Creative Force · 🌍 WorldwideRemote1mo ago
We’re on the hunt for a sharp, self-driven SaaS pro who’s as comfortable troubleshooting API and integrations as they are navigating human conversations. Our European client base is growing fast and we need someone who can keep up. Our software isn’t your average plug-and-play; it has a steep learning curve so you’ll need to be technically savvy while also being the kind of person clients genuinely enjoy talking to. If you’ve got SaaS in your DNA, thrive in async/remote environments, and can juggle multiple threads without breaking a sweat — keep reading. The role You’ll join a lean, high-performing global support team working across two SaaS products, Award Force and Good Grants. Day to day you’ll be communicating with colleagues and clients across countries, cultures, and time zones. Support happens across email tickets, phone, and 1-1 Zoom calls. Once you’ve leveled up on product knowledge, you’ll run onboarding sessions and client meetings covering issue resolution, best practices, and product adoption. You’ll also be hands-on with bug testing and reporting, feeding considered feedback to our product teams— always pushing to make our products better. We have a startup mindset. We experiment with new tools, iterate on processes, and move fast. Got a great idea? Pitch it. We’re not big on bureaucracy, only results. We don’t expect you to be a slave to your chair but flexibility is a must. You’ll need to tick these boxes You’re based in the UTC +1 or +2 timezone range. This is non-negotiable. Our European team and clients operate in this window and we don’t allow shift work. If you live outside this range, this one’s not for you 2+ years of professional experience, ideally in a SaaS support or client-facing role Native-level English fluency (bilingual? Even better!) Terms like HTML, CSS, JS, API, integrations, dev console, staging & production environments, GitHub repos, and database queries don’t make you flinch. You don’t need to write code, but you need to get i