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FinRemote1w ago

Headquarters: NYC, Remote; San Francisco, California Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin is looking for an exceptional Portuguese and Spanish Speaking Senior Solutions Engineer to join our vibrant Customer Solutions Team. In this role, you’ll engage directly with our customers as their trusted advisor, playing a pivotal part in defining and demonstrating value across the entire sales cycle. With a natural curiosity, independent thinking, and strong problem-solving skills, you’ll partner closely with Product, R&D, and Engineering to ensure our customers’ needs and insights are at the core of our AI powered solutions. What will I be doing? Lead technical discovery to identify and address our customers’ needs Deliver an exceptional pre-sales experience by articulating Fin's value and technical expertise Conduct impactful, value-based solution reviews and in-depth technical sessions Design and lead tailored Proof of Concepts (POCs) that showcase Fin's capabilities Serve as the primary resource for RFPs and

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intercom · 🇬🇧 London, United KingdomRemote57y ago

<div class="content-intro"><p><a href="https://fin.ai/">Fin</a> is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p> <p>Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.</p> <p>Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.</p></div><div> <h2><strong>What’s the opportunity?</strong></h2> <p>Fin's websites, including <a href="https://fin.ai/">fin.ai</a>, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Staff Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.</p> <h2><strong>What will I be doing?</strong></h2> <p>As a senior technical leader, you will:</p> <ul

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intercom · 🇩🇪 Berlin, GermanyRemote57y ago

<div class="content-intro"><p><a href="https://fin.ai/">Fin</a> is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p> <p>Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.</p> <p>Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.</p></div><h2>What's the opportunity? </h2> <p>We’re looking for Staff Product Engineers to join the AI Group to build Fin's AI-powered products. Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack. </p> <p>Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands.</p> <p>We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test.</p> <p>We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge

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intercom · 🇩🇪 Berlin, GermanyRemote57y ago

<div class="content-intro"><p><a href="https://fin.ai/">Fin</a> is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p> <p>Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.</p> <p>Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.</p></div><p>Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.</p> <p>Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent!</p> <h2>What's the opportunity? </h2> <p>Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and techno

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Vivira Health Lab · 🇩🇪 Berlin, GermanyRemote57y ago

Intro Auf einen Blick Rolle: Werkstudent IT-Administration & Security / Werkstudent IT Support (m/w/d) Unternehmen: Vivira, Digital Health, Anbieter der ersten dauerhaft gelisteten DiGA Deutschlands Standort: Berlin-Mitte (Mindspace Stadtmitte), hybrid Stunden: 20 Stunden/Woche im Semester, flexibel rund um Deine Vorlesungen und Prüfungen Start: Ab sofort Vergütung: 16–20 €/Stunde, je nach Erfahrung Sprachen: Englisch fließend, Deutsch mindestens B1 Voraussetzung: Immatrikulierte/r Student/in Perspektive: Echte Verantwortung, Mentoring und ein realistischer Weg in eine Festanstellung nach dem Abschluss Hilf mit, das IT-Rückgrat eines der führenden Digital-Health-Unternehmen Deutschlands aufzubauen. Bei Vivira machst Du weit mehr, als Passwörter zurückzusetzen oder Laptops einzurichten. Als Werkstudent im Bereich IT & Security sorgst Du mit dafür, dass ein schnell wachsendes Digital-Health-Unternehmen in Berlin jeden Tag reibungslos läuft: vom Onboarding neuer Kolleginnen und Kollegen über die Verwaltung moderner SaaS-Anwendungen bis zur Unterstützung unserer Security-Infrastruktur. Du arbeitest Seite an Seite mit erfahrenen Kolleginnen und Kollegen, sammelst praktische Erfahrung in einer modernen, cloudbasierten Umgebung und trägst zu einer Technologie bei, die Tausenden von Patientinnen und Patienten hilft, ihre Rückenschmerzen in den Griff zu bekommen, mit Deutschlands erster dauerhaft erstattungsfähiger Digitaler Gesundheitsanwendung (DiGA). Wenn Du Informatik (oder ein verwandtes Fach) studierst und echte Praxiserfahrung in IT & Security sammeln willst statt nur eines Praktikumstitels, freuen wir uns darauf, Dich kennenzulernen. Deine Aufgaben umfassen IT-Helpdesk & Technischer Support: Du unterstützt den Vivira IT-Helpdesk und leistest remote sowie vor Ort First-Level-Support bei Software, Tools und allgemeinem Troubleshooting. Infrastruktur vor Ort: Manche Aufgaben lassen sich remote erledigen, regelmäßig bist Du aber in unserem Office im Mindspace Stadtmitte,