Remote Dev Jobs
30 jobs available
RSA CareerRemote1w ago
Headquarters: Cairo, Egypt URL: http://rsa.com Principal Responsibilities: Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components, and Flows Configure, customize, and support Salesforce Sales Cloud, CPQ, Experience Cloud, and other platform capabilities. Support the administration, configuration, and ongoing enhancement of HubSpot, including integrations, workflows, forms, and marketing automation. Work with business and technical teams to understand requirements and implement effective solutions within the Salesforce platform Participate in code reviews and contribute to the enforcement of Salesforce development best practices Support ongoing Salesforce administration tasks including configuration, user management, data quality, and reporting Troubleshoot production issues, identify root causes, and implement sustainable solutions across the CRM ecosystem. Collaborate effectively with other developers, administrators, and business stakeholders in an Agile environment Contribute to CRM modernization initiatives by leveraging automation, AI capabilities, and emerging Salesforce and HubSpot features. Create and maintain technical documentation, solution designs, and support documentation. Stay current with Salesforce and HubSpot platform releases, new capabilities, and industry best practices. Skills: Experience developing and supporting Salesforce Experience Cloud, Service Cloud, Sales Cloud, or other Salesforce Cloud applications, including setup, theming, and user access controls Experience integrating Salesforce with enterprise applications using REST APIs, SOAP APIs, middleware, or integration platforms. Working knowledge of HubSpot administration, APIs, workflows, or marketing automation, or the ability to quickly learn and support HubSpot. Solid understanding of Salesforce administrative features such as profiles, roles, flows, validation rules, and page layouts Strong analytical and problem-solving skills with attention to detail
Shatterproof · 🇺🇸 United StatesRemote3w ago
About ShatterproofShatterproof is a national nonprofit working toward a world where addiction never defines or ends a life. Through evidence-based programs, advocacy, and public education, Shatterproof works to transform systems for tomorrow, support families today, and end stigma forever. Learn more at shatterproof.org. Who Succeeds at Shatterproof Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross-functional alignment to accelerate our mission. To thrive here, you should be energized by building, not just maintaining, and excited to bring structure, clarity, and innovation to evolving spaces. We're looking for team members who: Build systems and processes from the ground up and improve them continuously as we scale. Take ownership and act with a builder's mindset, bringing forward solutions rather than waiting for direction. Influence and collaborate across teams, shaping work through strong communication and relationship-building. Move quickly, learn fast, and adapt with resilience, especially in a high-growth, high-impact environment. Are mission-driven and motivated to leave their mark on an organization working to reverse the addiction crisis. The RoleReporting to the Chief Financial & Administrative Officer, the Vice President, Technology & Digital Strategy serves as Shatterproof's senior technology executive and leads the organization's technology, digital operations, cybersecurity, data, artificial intelligence, enterprise applications, digital platforms, and technology-enabled products. This leader will create and execute a comprehensive technology vision that advances organizational strategy, enables operational excellence, strengthens security and resilience, improves the employee experience, supports fundraising and advocacy, and drives innovation across mission-focused platforms. This role is ideal for a builder who wants the rare opportunity to shape not
Stripe · RemoteRemote3w ago
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. About the team The Solutions Architecture team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical aspect
Proxify ABRemote4w ago
Headquarters: Sweden URL: http://career.proxify.io The Role: We are looking for a Senior Adobe Commerce Developer to architect and build enterprise-grade e-commerce experiences for one of our clients. You are a perfect candidate if you are growth-oriented, you love what you do, and you enjoy working on new ideas to develop exciting products and growth features. What we are looking for: 5+ years of deep experience with Magento 2 / Adobe Commerce (including B2B and Cloud editions). Proficiency in PHP 8.x, MySQL, and specialized search technologies like OpenSearch/Elasticsearch or Adobe Live Search. Expert knowledge of GraphQL, REST APIs, and building decoupled commerce experiences. Strong experience with Tailwind CSS, Alpine.js (for Hyvä), or React (for PWA Studio). Familiarity with Adobe Commerce Cloud (ECE), Docker, and CI/CD pipelines (GitHub Actions/Bitbucket Pipelines). Adobe Certified Professional/Expert/Master (Developer) is a significant plus. Intermediate-advanced English level. Located in CET timezone (+/- 3 hours), we are unable to consider applications from candidates in other time zones. Responsibilities: Design and implement scalable, secure, and high-performance Adobe Commerce solutions (Cloud and On-premise). Lead the shift from core overrides to out-of-process extensibility using Adobe App Builder and API-first methodologies. Optimize backend performance, SQL queries, and caching strategies (Redis, Varnish, Fastly) to handle massive traffic surges. Develop and maintain cutting-edge frontends using Hyvä, PWA Studio, or traditional Luma, ensuring a top-tier Core Web Vitals score. Build and manage complex integrations with third-party ERP, CRM, and PIM systems via Adobe I/O Events and RabbitMQ. Conduct rigorous code reviews, mentor mid-level developers, and maintain high standards for TDD and automated testing. What we offer: Get paid, not played No more unreliable clients. Enjoy on-time monthly payments with flexible withdrawal options. Predictable proj
InstacartRemote1mo ago
Headquarters: United States - Remote We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Enterprise AI Pod is a forward-deployed, field-first unit within Instacart's Enterprise Solutions team — purpose-built to take the Instacart Intelligence Platform to market with B2B retail and CPG partners. As the AI Engagement Manager, you are the operational backbone of the engagement — the person who makes complex, multi-stakeholder AI engagements actually move. This is an orchestration role, not a commercial one; success is measured by getting partners to value, not by signings or P&L. You own the partner relationship from discovery through workflow adoption, hold the team accountable to delivery, and serve as the primary bridge between field execution and R&D — all while managing multiple engagements simultaneously in an environment where the playbook is still being written. About the Job Own the full AI engage
Impact Clients · 🌍 WorldwideRemote2mo ago
We’re looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu’s online education company. Our mission is simple: help everyday people launch impactful online digital arbitrage businesses that transform lives—starting with their own. If you’re someone who loves mentorship, thrives in a high-performance environment, and wants to make a real difference in people’s lives, keep reading. About Us: Richard Yu is an online business coach with: 100K+ subscribers on YouTube → youtube.com/richardyu1 A growing personal brand on Instagram → instagram.com/richardyuzee Our company is fast-paced, and rooted in service. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting. About The Role: This is a remote, full-time position. You must be available during 8AM–5PM EST, Monday to Friday. On average, you’ll work up to 9 hours per day, and some days will require a little more effort of 10 hours. You must currently live in North America, Europe, or South Africa, and speak fluent, accent-neutral English. Clear communication is non-negotiable, we’re in the coaching business. Requirements Here are the requirements: You must be able to commit full time hours (Our office hours are 9 AM - 6 PM EST, though if you are different time zones we're super open minded) You will be conducting new onboarding calls daily to welcome in new students. You will be conducting check in coaching calls daily, to hold accountable, motivate, and inspire students inside the program (must be comfortable jumping on 1:1 Zoom calls or recording Loom videos as needed. You will be messaging clients on a daily basis, in order to hold them accountable to their plan of execution towards their goals and moderating the community. Weekly group coaching calls answering client questions Must have strong communication/interpersonal skills so we can put you in front of our clients and you can confidently answer their question
CloseRemote1y ago
Headquarters: USA URL: http://www.close.com About Us Close is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who prioritize taking ownership and making a meaningful impact. We’re eager to make a product our customers fall in love with over and over again. We 💛 small scaling businesses. Since 2013, we’ve been building a CRM that focuses on better communication, without the hassle of manual data entry or a complex UI. We are out to supercharge sales productivity with the most modern, thoughtfully designed, all-in-one, communication-focused CRM. Our backend tech stack consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include MongoDB, PostgreSQL, Elasticsearch, and Redis. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build Docker images, run automated tests and deploy to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against all of our services. We have a well-documented public API that is consumed by our front-end JavaScript app as well as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools. Our product development process is inspired by Shape Up . We love open sourcing our code and ideas on our GitHub and on The Making of Close , our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark , TaskTiger , LimitLion and ciso8601 . About the Role You will be joining one of our six cross-functional teams. These are the CRM, Admin & Onboarding, Conversations, Messaging & Scheduling, Automations & Integrations and Data Insights teams. You will be regularly collaborating with other backend & frontend engineers, product managers, des
Norman AI GmbH · 🇩🇪 Berlin, GermanyRemote57y ago
Norman builds an AI agent that helps small businesses manage invoicing, accounting, and taxes. We are a small team based in Berlin. As our Customer Success Manager, you will be the first point of contact for people who want to understand and use Norman. You'll spend most of your time on calls with inbound leads from our website and new customers. You will understand their needs, show relevant features, and guide their first steps. You will also work with the product team to improve what does not yet work well for customers. Full-time, remote within Germany. Tasks • Lead product demos and onboarding calls in German, tailored to each person's questions and workflows. • Understand what inbound leads need, explain honestly whether Norman fits, and help suitable customers get started. • Guide new customers through setup and their first tasks so they can use the product independently. • Answer follow-up questions, agree on next steps, and keep track of open issues and commitments. • Use the product yourself, try new features, and report problems to the product team with clear examples. • Document recurring questions, objections and friction, and turn them into better demos, help content and onboarding flows. Requirements • Native-level spoken and written German: you can lead natural, confident customer conversations and explain complex workflows clearly. • Experience working directly with customers in customer success, onboarding, consulting, support or inbound sales. • Strong listening skills: you ask useful questions and explain software patiently without jargon. • Ability to learn a product quickly and curiosity about why customers get stuck. • Reliable organization: you manage calls, notes and next steps independently and follow through on commitments. • Good English for working with the team. • Based in Germany and available full-time for customer calls during German business hours. Nice to have: • Experience with SaaS, fintech, or software for the self-employed and
SoSafe · 🇬🇧 United KingdomRemote57y ago
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution!" Location: UK, Ireland, or Portugal. Candidates must have work authorization in one of these countries. Office access available in London, Dublin, and Lisbon. Here's how you'll make a difference: Own the transformation layer in dbt - design, build, and maintain modular, well-tested data models that define how data is structured and consumed across the company. Define and implement core business metrics (e.g. activation, engagement, retention) as reusable, versioned data assets- ensuring consistent definitions across analytics, product, and AI use cases. Model complex SaaS data by integrating product events, CRM (Salesforce), and support data into clean, well-defined fact and dimension models. Build and evolve our semantic layer - creating a reliable abstraction over our data that enables consistent KPI definitions and supports downstream consumers, including LLM-based analytics agents. Collaborate with Data Engineers on upstream data contracts and event schemas - ensuring raw data is structured in a way that supports scalable, reliable analytics. Establish and enforce best practices in testing, documentation, and data quality- making these part of the standard development lifecycle. Document models, metrics, and lineage clearly - enabling self-service and reducing ambiguity across teams. What you bring: 5+ years in analytics engineering or data engineering with a strong focus on data modeling Strong proficiency in dbt and SQL- building modular, well-tested models Solid understanding of dimensional modeling and metric design Experience working with cloud data warehouses (BigQuery, Snowflake, or Reds
Stp One · 🇺🇸 Karlsruhe, United StatesRemote57y ago
Short description Do you enjoy guiding customers throughout their entire journey, from the initial software implementation to long-term success? In this hybrid role, you will combine project management, technical support, and customer success to ensure that our clients in the legal sector achieve maximum value from our solutions. As the central point of contact between customers and internal teams, you will manage projects from planning through go-live, resolve technical challenges, and build long-term, trusted customer relationships. Does this sound like the right challenge for you? Then we'd love to get to know you. Your workplace / location: Work at one of our offices in Germany remotely from anywhere in Germany. Your mission Implementation & Project Management Guide customers through the implementation of our Legal Software and manage implementation projects from planning to successful go-live. Analyze customer requirements and develop suitable solution and implementation concepts together with the customer. Conduct workshops, document requirements, and coordinate their implementation. Manage project plans, milestones, resources, and risks. Act as the central interface between customers and our Product, Development, and Support teams. Support data migrations, system configurations, and individual customer requirements. Technical Support & Solution Consulting Handle complex customer inquiries within 2nd-level support. Analyze technical issues and support root cause analysis in databases, log files, and existing systems. Work closely with our technical teams to develop sustainable solutions. Support customers with technical questions related to our software solutions. Customer Care & Customer Success Support customers throughout their entire lifecycle, from implementation to productive day-to-day use. Deliver customer training sessions and end-user workshops. Identify optimization opportunities and advise customers on improving their processes. Ensure our customer
Onemedia Consulting · Onemedia GermanyRemote57y ago
Your Mission We are looking for a Director AI & Automation to join our management team and take full ownership of our technology strategy, architecture, and AI transformation. You will own technical decision making for OMC, and you will be the driving force behind embedding AI across everything we build and deliver, both internally and for our clients. The foundation for this is already in place. We have been working with AI and Machine Learning for years, and have long implemented services like predictive lead scoring for our clients. What started as pockets of expertise across the consultancy has now grown into something central to our strategy, and we are professionalizing it accordingly. What we need now is someone to own this transformation end to end and take it to the next level, a role important enough to warrant its own dedicated seat in management. You will work in direct, close collaboration with the rest of the management team on overall strategy, consulting/delivery alignment, and on how technology and AI translate into revenue and market positioning. What You'll Own Technology & Architecture Full ownership of technical and architectural decisions across OMC's systems Definition and evolution of our internal and client facing technology stack AI Transformation Design and drive OMC's AI first strategy end to end, from internal tooling to client facing service offerings Build and codify AI first productized service offerings we can sell to enterprise clients, including methodology, pricing, and delivery model Client Delivery Lead client engagements on Marketo/Adobe and Molequle architecture, including integrations with CRM and other systems in the client's MarTech stack Lead client engagements focused on AI adoption and AI augmented delivery within the Adobe/Marketo space Embed AI into our delivery practice through tooling, playbooks, and governance frameworks Team Enablement Enable and upskill OMC consultants and delivery teams on AI tooling and methodol
Docker · 🇬🇧 United KingdomRemote57y ago
About Docker Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ The Docker Customer Success team supports customers using the largest and most popular container registry service in the world today, Docker Hub. Millions of users - community developers, open source projects and Independent Software Vendors - push and pull Docker container images billions of times through Docker Hub. We are seeking a highly skilled, experienced and motivated individual to join Docker to execute our customer onboarding initiatives! This key role focuses on guiding customers just getting started with Docker, providing a smooth and seamless onboarding process. You will play a pivotal role in enhancing customer experiences, ensuring timely provisioning, effective onboarding of Docker products, and maintaining high levels of customer satisfaction during internal transitions from team to team! Responsibilities: Customer Onboarding and Provisioning: Partner with Customer Success, Sales, Operations, and Support teams to establish and refine operations related to onboarding our customers Guide customers through the initial customer journey points and deliver customer centric solutions to improve overall customer experience Iterate and improve on strategies and automations that streamli
Powerprozesse · WormsRemote57y ago
Wir suchen Senior Developer, die in unserem vollständig remoten Team an unseren Agenten arbeiten. Wenn du Komplexität magst und willst, dass deine Arbeit wirklich etwas bewegt, passt du zu uns. Über uns Hausverwalter.ai ist eine All-in-One-Plattform für Hausverwaltungen, mit Funktionen wie Inbox, CRM, Dokumenten, Telefonie, Video Calls, Team Chat und KI-Agenten. Unsere Mission ist es, alles zu automatisieren, was ein Hausverwalter tut. Über die Rolle Unsere Plattform ist von Tag eins an agentisch gedacht. Bevor wir überhaupt die UI geplant haben, haben wir geplant, wie Agenten mit der Software arbeiten. Denk dran – unser Ziel ist, die ganze Branche zu automatisieren, und das meinen wir ernst. Heute gibt es für fast alles, was der Nutzer in der UI machen kann, ein Agenten-Tool, und der Co-Pilot (der tägliche Assistent des Nutzers) kann alles für ihn übernehmen, sogar den Dark Mode an- und ausschalten. Aber der Co-Pilot ist erst der Anfang. Die eigentliche Herausforderung sind die autonomen Agenten. Dazu unten mehr. Woran du arbeiten wirst Inbox-Agents: Autonome Agenten, die anspringen, sobald in einem Ticket etwas Neues passiert. Kunden trainieren sie selbst ODER nehmen einfach eine der Vorlagen, die du für sie baust. Diese Agenten können heute schon komplette komplexe Abläufe allein übernehmen und sind einer der Hauptgründe, warum sich Kunden für unsere Software interessieren. Aber wann sollte ein Agent an einen Menschen abgeben, statt selbst zu Ende zu machen? Wie stellen wir sicher, dass er sich an den Prozess hält? Das sind deine Fragen. Harness Engineering: Der Agent hat über 100 Tools. Aber er muss eine Anfrage so verstehen, wie ein Hausverwalter sie versteht, und nicht so, wie die Begriffe außerhalb der Branche klingen. Was gehört in den System Prompt, was in Skills? Knowledge Base: Unsere Plattform hat eine eigene Knowledge Base, ähnlich wie Notion. Komplett selbst gebaut und gedacht als kollektives Gehirn des Unternehmens. Aber sollte die KI auch von selbst
Sport Alliance GmbH · 🇩🇪 GermanyRemote57y ago
Magicline is a leading cloud-based gym-management platform, powering fitness businesses across Europe and beyond. We're looking for a Senior Product Manager to join our team and help shape what comes next. You'll take on a high-impact role in an evolving organization where AI is transforming the way we work. This is a 12-month fixed-term contract. Your position in our team Own your product area end-to-end, from discovery and strategy through delivery and iteration Shape the roadmap and prioritize initiatives based on customer needs, data, business impact, and technical feasibility Work closely with Engineering to turn complex challenges into valuable solutions Lead customer discovery and use insights and KPIs to guide decisions and measure impact Use AI actively to improve and accelerate your day-to-day product work Lead initiatives across different areas and teams, working closely with customers and stakeholders Your profile 5+ years of Product Management experience, ideally in a B2B SaaS environment Experience independently owning complex product areas Hands-on experience using AI in your day-to-day work, with curiosity to explore new ways of working Strong cross-functional collaboration and stakeholder management skills A solid understanding of APIs, integrations, and technical dependencies Comfortable working in a fast-changing environment English at a minimum C1 level; German is a plus Nice to have Advanced AI use, such as building agents, workflows, or automations Experience with ERP, CRM, POS, or similar business software Your salary We offer a salary range of EUR 70,000 – EUR 82,000 per year Final compensation will be based on experience, skills, and overall fit for the role Your benefits with us 30 Days Annual Leave with a 5-day workweek– enjoy extra paid time off to rest, recharge, and balance your work and personal life Flexible Work Model – 100% mobile work within Germany Fitness & Well-being (Choose 1 of 2): Stay active your way! Choose either our free
Ifblueprint · München oder deutschlandweitRemote57y ago
Überblick Du möchtest moderne CRM- und Vertriebsprozesse nicht nur beraten, sondern aktiv gestalten? Du willst Unternehmen dabei unterstützen, Microsoft Dynamics 365, Power Platform und AI/Copilot sinnvoll einzusetzen, um Kundenbeziehungen, Vertrieb und Prozesse smarter zu machen? Gleichzeitig suchst Du ein Umfeld mit Verantwortung, Gestaltungsspielraum und einem kollegialen Team? Dann bist Du bei uns richtig. Wir suchen eine*n Senior Consultant Microsoft Dynamics 365 CRM (gn) in Voll- oder Teilzeit (30–40 Stunden/Woche) zur unbefristeten Anstellung – in München oder deutschlandweit remote. In dieser Rolle entwickelst Du CRM-Lösungen mit echtem Kundennutzen, bringst AI- und Automatisierungspotenziale ein und gestaltest unser Microsoft-Dynamics-365-CRM-Portfolio aktiv mit. Deine spannenden Aufgaben Du übernimmst Ownership für Offer ings im Bereich CRM mit Microsoft Dynamics 365 und entwickelst kontinuierlich unser Beratungsportfolio weiter , um echte Kundenmehrwerte zu generieren Du berätst unsere Kunden bei der Gestaltung moderner CRM- und Vertriebsprozesse mit Microsoft Dynamics 365, Power Platform und Dataverse. Du analysierst Anforderungen, entwickelst tragfähige Lösungskonzepte und begleitest deren Umsetzung von der Idee bis zum Rollout. Du identifizierst Einsatzmöglichkeiten für AI, Microsoft Copilot und Automatisierung, um Kundenprozesse effizienter und intelligenter zu machen. Du steuerst Kundenprojekte, Workshops und Abstimmungen mit Stakeholdern eigenverantwortlich und sorgst für klare Kommunikation. Du treibst den Go- to -Market Ansatz für das Thema zusammen mit unserem Business Development Verantwortlichen durch Angebotsentwicklung, Kunden- Demos & Workshops Du entwickelst bestehende Dynamics-365- und Power- Platform -Lösungen fachlich weiter und bringst neue Impulse in unser Portfolio ein. Das zeichnet Dich aus Du bringst mehrjährige Beratungserfahrung im Microsoft-Dynamics-365-CRM-Umfeld mit, idealerweise mit Schwerpunkt Dynamics 365 Sales oder Customer
Hela Gewürzwerk Hermann Laue GmbH · HomeofficeRemote57y ago
Wir denken Vertrieb neu. Während klassische CRM-Systeme oft nur Daten verwalten, bauen wir die nächste Generation: intelligente, AI-gestützte Systeme, die Prozesse automatisieren, Entscheidungen unterstützen und Vertriebsteams aktiv entlasten. Microsoft Dynamics 365 ist dabei unser aktuelles Fundament – aber nicht das Endziel. Wir entwickeln unser bestehendes CRM aktiv weiter und sehen die Zukunft zugleich in flexiblen, anpassbaren Open-Source-Lösungen. Wir suchen einen Senior CRM / AI Solutions Engineer (m/w/d) , der beides verbindet: das heutige System produktiv weiterbringt und den Weg in Richtung einer offenen, AI-getriebenen Sales-Plattform gestaltet. Deine Aufgaben Weiterentwicklung, Stabilisierung und Architektur unseres bestehenden Microsoft Dynamics 365 – das System bleibt im produktiven Betrieb und wächst mit den Anforderungen Schrittweise Gestaltung des Übergangs hin zu offenen, anpassbaren Open-Source-Lösungen statt proprietärer Standard-Tools Enge Zusammenarbeit mit dem Vertrieb als zentralem Stakeholder – von der Anforderung bis zur Lösung Konzeption und Umsetzung von Automatisierungen, Workflows und Integrationen Entwicklung AI-gestützter Use Cases: Lead-Scoring, Next-Best-Action, automatisierte Kommunikation sowie Forecasting & Insights Aufbau und Integration von AI-Komponenten (z. B. LLMs, APIs, interne Modelle) in bestehende Systeme Hinterfragen und Weiterentwickeln des klassischen CRM-Ansatzes hin zu intelligenten, proaktiven Systemen Evaluierung neuer Technologien und Gestaltung einer zukunftsfähigen Sales-System-Architektur Sicherstellung von Datenqualität, Governance und Skalierbarkeit Mehrjährige Erfahrung mit Microsoft Dynamics 365 Starke Kenntnisse in Systemarchitektur, Integrationen und Customizing Erfahrung mit der Power Platform (Power Automate, Power Apps) Gute Kenntnisse in C#, .NET, JavaScript und API-Design Verständnis für Vertriebsprozesse und datengetriebene Organisationen Erfahrung mit oder starkes Interesse an AI/ML, LLMs und Auto
intercom · 🇬🇧 London, United KingdomRemote57y ago
<div class="content-intro"><p><a href="https://fin.ai/">Fin</a> is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p> <p>Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.</p> <p>Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.</p></div><h2>What is the opportunity?</h2> <p>Every go-to-market decision at Intercom, who we target, who owns the account, what we know about them, what we should say next - rests on a foundation of account and contact data. Getting that foundation right is one of the highest-leverage engineering problems in the company: a single account hierarchy fix can re-route territory, pipeline credit and forecast for thousands of accounts at once.</p> <p>This role owns that foundation. You will build and run the systems that decide what an account <em>is</em>, resolving duplicates, stitching subsidiaries into corporate hierarchies, sourcing new accounts and contacts into our CRM, and enriching them with firmographic, technographic and intent signals. Increasingly using LLMs and web research rather than off-the-shelf vendors. Your work is used daily by Sales, Marketing, Partnerships, Sales Ops and Finance, and directly shapes how e
1Komma5Grad · RemoteRemote57y ago
1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! Deine Position You'll help shape the Virtual Assembly Line (VAL) team, which builds and scales our growth and operations systems: MarTech, CRM, Payment, Fulfillment and Installation, so we can scale globally with maximum efficiency and quality. Own technical direction across VAL's growth and operations engineering domain, keeping architecture aligned with product direction, and hold the team accountable for consistent execution of those decisions Set the technical bar for the teams, stepping into the hardest problems yourself rather than just directing others Translate business and product requirements into technical solutions that scale as we digitize the installation branches further Architect our systems and APIs so AI agents operate as first-class users with machine-readable contracts Drive VAL's shift to agentic engineering, reshaping how the team works so agents execute safely while humans stay accountable Mentor and challenge engineers within VAL to accelerate their growth Build a high-pe
360Learning · 🇩🇪 Berlin, GermanyRemote57y ago
As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team. This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market. Within 1 month, you will: Become an expert of 360Learning ways of working through our onboarding process on Convexity Meet the global team through virtual coffee meets and happy hours Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training Have defined your first OKR Within 3 months, you will: Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology Collaborate with sales teams to understand customer requirements and provide sales support Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams Plan and configure products to meet presentation needs Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction) Within 6 months, you will: B
Clera · remoteRemote57y ago
About the Role We're a fast-growing, seed-stage European startup building an AI-powered phone assistant platform for small and medium-sized businesses. Our product automates inbound and outbound calls, appointment scheduling, customer service interactions, and more — and we're looking for a Forward Deployment Engineer to own the technical success of customer deployments end-to-end. This role sits at the intersection of product and customer outcomes. You'll translate real-world business requirements into reliable production setups, build integrations and glue code, and feed learnings back into the product to make every future deployment faster and smarter. You'll work closely with product, engineering, and go-to-market in a small, high-velocity team. What You'll Do Act as the technical bridge between product and customer setups — capturing requirements and translating them into robust, production-ready implementations. Lead end-to-end rollouts of AI assistant configurations in production, including workflows, logic, data flows, prompts, and guardrails. Implement integrations with third-party systems via APIs and webhooks, covering CRM, calendar, ticketing, payments, and common auth patterns (OAuth, API keys). Develop small-to-medium features and glue code to map customer use cases to production systems, with appropriate tests, monitoring, and logging. Debug live issues across calls, flows, and data pipelines — and deploy rapid fixes under production conditions. Build reusable templates, deployment playbooks, and best practices to make setups scalable and repeatable. Maintain a fast feedback loop with the product team by surfacing pain points, feature gaps, and recurring patterns with concrete recommendations. Own deployment success and ensure customer setups function reliably in live environments. What We're Looking For Must-haves: 3+ years of hands-on experience in deployment engineering, delivering production AI integrations and automation workflows. Deep experienc