Remote Dev Jobs
3 jobs available
Uber · 🇺🇸 San Francisco, United StatesRemote1w ago
Sr. Staff Engineer (GenAI) About the Role Uber's Customer Obsession team builds the platform and AI that powers world-class support across mobile, web, and voice at global scale. We are now hiring a Senior Staff Engineer to architect, productionize, and scale an autonomous support agent that resolves customer issues end-to-end. Experience with agentic architectures is an important pre-requisite to be successful in this role. You'll push the state of the art in GenAI for customer service-LLM orchestration, evaluation, safety guardrails, multilingual support, and real-time voice-while holding a very high bar for reliability and cost efficiency. We are still at an early stage and value candidates with bias for action who get creative with GenAI tools to accelerate execution and experimentation. What the Candidate Will Need / Bonus Points ---- What the Candidate Will Do ---- Own the end-to-end agent architecture : agentic planning and execution loops, long-term memory, persona/voice, knowledge routing, and policy enforcement for compliant, on-brand conversations. Ship production systems that handle millions of conversations with rigorous SLOs, fallbacks, and canaries ; design graceful degradation (e.g., human handoff) and safety guardrails (prompt-injection, jailbreak, PII redaction). Advance retrieval & reasoning : Build next-generation retrieval and reasoning pipelines, where the agent can search across different knowledge sources, apply policy-driven tools, and call structured workflows and ensure that responses are consistently grounded. Establish evals that matter : offline rubrics, simulated scenarios, safety tests, cost/latency tradeoff suites, and LLM-as-judge (with calibrated human review) wired into CI/CD and experiment platforms. Drive automation at scale : partner with Product/Design/Operations on coverage, policy alignment, localization, and rollout strategy to better customer experience and reduce cost per contact . Mentor/principal-lead multiple pods; set
Stripe · 🇺🇸 San Francisco, United StatesRemote1mo ago
Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design and build tools that enable partner teams to interact more easily with the system. Work with engineers across the company to launch new products or features. Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams. Debug production issues across services and multiple levels of the stack. Improve engineering standards, tooling, and processes. Design and build tools and software that reduce friction in meeting onboarding requirements. Who you are Minimum requirements Bachelor's degree or foreign equivalent in Computer Science or a related field, plus 5 years of Software Engineering experience. Position also requires the following: 5 years of experience in building software solutions at scale in Python, Ruby, Java, or similar; 5 years of experience in making trade-offs between user experience and technical constraints; 5 years of experience in translating business requirements into software designs; 5 years of experience in debugging production issues across services and multiple levels of the stack; and 5 years of experience in building and maintaining production systems. Salary: $224,000 - $336,000/yr. This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week Full remote work permitted. Multiple Positions Available. Additional benefits for this role may i
Stripe · 🇺🇸 San Francisco, United StatesRemote1mo ago
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The global demand campaigns team at Stripe delivers marketing campaigns that drive awareness and engagement for our audiences, solutions, and products worldwide. Working closely with sales and marketing teams, our campaigns support Stripe business objectives and deliver impact. We build, deliver, monitor, and evolve campaign delivery across a broad suite of content, tactics, and channels. Using a broad suite of metrics, we continuously measure our work and refine our strategies to improve outreach, enhance the customer journey, and support revenue growth for the organization. What you'll do In this role, you'll quarterback the integrated campaign strategies, plans, and playbooks focused on startups and AI companies. You'll champion the needs of these audiences, holding deep market and audience insight and direct business accountability. You'll lead a large, global, cross-functional workstream to build campaign strategies and content, then work with regional teams to craft local strategies and to deliver activations through integrated channels. You'll capture performance against all of your efforts, analyze results, and share learnings to drive continuous improvement and impact. Ultimately, you'll be accountable for acquisition, engagement, and pipeline growth. The ideal candidate Holds expert-level knowledge of the startup and AI company landscape Has proven expertise crafting and delivering global, audience-focused campaign strategies Excel